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Design Terms and Conditions


Design Terms and Conditions

Any form of creative or non-creative work carried out including but not limited to work carried out on writing, alignments, corrections, graphics, pictures, colours & contrasts and adaptations from a format to another etc in the artwork will be treated, as designing & standard designing charges are applicable on all such developments and amendments.in the design is allowed before finalising.
For major changes which requires creativity and re-structuring of the previously conceived idea will be charged at £25/hr.

Any non-print ready files will incur an additional charge with concerns including but not limited to 5mm bleed , Text alignment, Crop Marks , Art work or Picture Resolution , Fonts outlined, File formats, the only acceptable should be in PDF, Jpeg, Tiff or EPS.
Note that any design created by Vegaprint Ltd will remain the property of Vegaprint Ltd.
We reserve the right to destroy or delete any artwork, whether created by Vegaprint or presented by Customer for amendments, upon order completion.

Vegaprint reserves the right to display Vegaprint company logo or trade mark on all stuff we print for you. If you have any issue please ask us to remove it before authorising it for printing. Vegaprint doesn't accept the responsibility of any kind if any such change is being noticed after customer's approval p
rice
Preliminary Work: All work carried out, whether experimentally or otherwise, at customer’s request shall be chargeable.
Discounted designing charges are only offered in conjunction with large printing orders. Any changes in printing order will eventually effect the designing price initially agreed, In that case Vegaprint Ltd’s reserve the right to charge standard designing charges.
All designing activities with one to one customer’s involvement will be charged on £25/hr basis.
Any amendments (Including, creative or non-creative changes, writing, graphics, pictures) in previously designed artwork will be treated as a new designing assignment and will be charged as standard designing cost unless agreed in advance for different rates.
For each designing assignment, created / altered by Vega print, one time amendment in the design is allowed before final approval.

Copy

Where any additional work of whatever nature is necessary as a result of copy supplied by a customer not being clear and/or legible, the Vegaprint shall be entitled to make additional charges on a time and materials basis to cover such additional work. 
Any designs/artwork provided by the customer will be disposed off, 7 days post collection or delivery.
Any design/artwork transfer to another printer/designer will carry a surcharge in addition to the original design cost.
Cost of Pictures / vector file/ graphics or any other third party copyrighted or non copyrighted purchased material for the artwork preparation is a cost which is not included in the designing cost. Its the responsibility of the Customer to either supply all such material or pay the cost of time required for search and purchase of such intellectual products.
Estimates
Estimates are based on Vegaprint current costs of Designing and quotes are applicable for 30 days. Vegaprint reserve the right to change prices thereafter if production has not commenced. Charges will be applied with prior notification & agreement to work which is not supplied print ready. Additional charges are also applicable where major changes and amendments are being proposed by the client in the final artwork just before approval.

Design Confirmation
Confirmation of the Design order is subject to sight of artwork & full payment being received. This means Vegaprint will check the customers’ artwork to ensure the quote is in line with the print ready artwork. An email confirmation (status confirmed) will be emailed to confirm receipt of artwork & payment. This will be accompanied with an invoice. It is at this stage that Vegaprint Ltd have accepted the order & is ready to proceed to print. In other case, when the art work is being sent for print after approval from the client, it would be deemed to be confirmed. A surcharge of 50% of the total amount payable for printing is applicable where printing order is revoked soon after its confirmation.

Any change to the artwork made after the design confirmation will be charged from £10 to £50 depending on the type of change.
Delivery
Where Possible, Customers are invited to come in person to approve the final artwork. Otherwise suitable online means will be used by Vegaprint for sharing such artwork. Final artwork file would be sent through e-mail to the client where full amount was being paid inadvance.Designing is a creative process, despite of all the efforts Vegaprint cannot guarantee or take any responsibility for not meeting customer’s timings on design unless agreed in writing by Vegaprint. Any photographic/stock image purchases, artwork, designs will remain in Vegaprint’s archives & can be used in other future artwork created by Vegaprint Ltd.
Cancellation
Customer has right to cancel designing order before approval of the order, however, after initial approval Deposit will be non-refundable which is 50% of the total agreed price. If the Cancellation is made during or after the designing process the refunded amount will be dependant upon the amount of work already being carried out. The amount to be refunded will be on the discretion of Vegaprint.
VAT
Designing is usually vatable. On most occasions printing flyers, leaflets, booklets & magazines are zero VAT rated. For further information, please visit www.hmrc.gov.uk

Privacy Policy

Vega Print Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Returns Policy

Due to the nature of the business, Vegaprint are unable to offer returns & refunds of unwanted artwork.Loss of Artwork or Notes
Vegaprint does not accept any responsibility or liability for the loss of artwork including handwritten notes,Text, graphics, Patterns, colour codes or any other raw material which is directly or indirectly linked to a specific or non specific task of creating design or an artwork, including and not limited to any material supplied by the customer, or any unfinished or finished artwork in the form of software, scanned copy, photocopy, emails or handwritten notes. Therefore, all customers are advised to keep a copy of such artwork with themselves before we are being provided with anything, However, If you need any specific file Just ask and we will be happy to help. However, due to copyrights we reserve the right not to provide the source file of the artwork being created or under process. However, Usually we can provide photocopy / scanned copy only if available on our end.


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